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An SMS campaign works like a WhatsApp campaign, but sends a templated text message keyed by whether the agent’s call was answered or not — useful for sending a callback link or summary after every attempt.

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Creating a campaign

Pick an agent and sender number, then write a message template for each call outcome (answered vs. unanswered). Message bodies can be up to 1600 characters, and DLT sender/template IDs can be attached for DLT-registered routes (India).

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Managing campaigns

View, update, or delete an SMS campaign at any time from the dashboard.
Register your sender ID and templates with your SMS provider’s DLT portal before going live — undelivered DLT-required messages fail silently on carrier side.