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WhatsApp lets an agent hold a conversation over a tenant’s WhatsApp Business number — useful for support follow-ups, order updates, and conversational sales.

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Sending a message

Send a WhatsApp message to a contact directly from the dashboard.

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Templates

Outbound-initiated conversations (where the business messages first) must use a pre-approved WhatsApp template message.

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Campaigns

To message many contacts at once, use a WhatsApp Campaign instead of sending messages one at a time.