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A tool binding attaches a tool (an external action the agent can call mid conversation — e.g. “check order status”, “book an appointment”) to a specific agent.

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Attaching a tool

Bind a tool to an agent from the dashboard. Each binding can override the tool’s static parameters and set a priority order if an agent has multiple tools available for a given turn.

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Listing available tools

Browse the tools available to your tenant, or register a custom tool of your own.

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Runtime resolution

At call/chat time, the agent resolves its full tool list — with any bindings applied — automatically.