> ## Documentation Index
> Fetch the complete documentation index at: https://docs-dev.setoo.work/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform Concepts

> Core concepts across the Agentic OS platform

An overview of the concepts you'll encounter across the docs.

<CardGroup cols={2}>
  <Card title="Agent Types" href="/docs/concepts/agent-types" icon="robot">
    Single-prompt vs. conversational-flow agents.
  </Card>

  <Card title="Call Flow" href="/docs/concepts/call-flow" icon="diagram-project">
    How a call moves through transcriber → LLM → synthesizer.
  </Card>

  <Card title="Latency" href="/docs/concepts/latency" icon="gauge-high">
    Where latency comes from and how to reduce it.
  </Card>

  <Card title="Choosing Providers" href="/docs/concepts/choosing-providers" icon="layer-group">
    Picking LLM, voice, and telephony providers.
  </Card>

  <Card title="Security" href="/docs/concepts/security" icon="shield-halved">
    Data handling, encryption, and access control.
  </Card>

  <Card title="Glossary" href="/docs/concepts/glossary" icon="book">
    Terminology used throughout the docs.
  </Card>
</CardGroup>